Package Contents


UniFi Cloud Key Gen2 Plus

System Requirement

Web Browser: Google Chrome (Other browsers may have limited functionality.)

Hardware Overview

HDD Bay

Removable hard drive tray for 2.5" SATA drive. The Cloud Key G2 Plus only supports hard drives that can operate on 5V power. Hard drives that require additional power are not supported.

LCD Screen

Device Status display. Automatically rotates status screens for enabled applications.

UniFi Network Application Display

UniFi Protect Application Display

LCD Display for UniFi Network Application

Icon	Description
	UniFi Network Application name
	Current WAN bandwidth usage
	Status of Network Cloud Access
	Number of managed UniFi Access Points
	Number of client devices on the network

LCD Display for UniFi Protect Application

Icon	Description
	UniFi Protect Application name and bandwidth
	Total camera(s) recording bitrate
	Status of Protect Cloud Access
	Number of active cameras registered in UniFi Protect
	Time of last motion detected by UniFi Protect

Power Button

Press to turn the Cloud Key Gen 2 Plus on or off.

Reset

The Reset button serves two functions:

Restart Press and release the Reset button quickly.
Restore to Factory Default Settings Press and hold the Reset button for more than five seconds, until the status LED begins flashing white.

microSD Slot

Optional slot used for external backup (microSD card not included).

USB Type C Port

Reserved for future use.

USB Type C Power Port

Used for power if PoE is not available. Quick Charge 2.0 or Quick Charge 3.0-compliant USB power adapter is required.

Ethernet Port

Connects to a gigabit switch port on your LAN. Power can be provided by an 802.3af PoE switch, such as the UniFi PoE Switch.

LED

White

Device is ready to be configured

Flashing White

Device is booting up

Device is initializing/deinitializing

Heartbeat White

Firmware update in process

Blue

Device is configured and ready

Flashing Blue

Main power has been lost and device is counting down.

If power is restored within 10 seconds, the device will return to its previous state. If power is not restored within 10 seconds, the device will safely shutdown.

Slow Flashing Blue

Client connected to device via Bluetooth (BLE)

Flashing White/Blue

Device is in recovery mode.

The LED will cycle through a pattern at one-second intervals, between off, white, and blue.

Security Slot

Allows the Cloud Key Gen 2 Plus to be used with a Kensington security lock (not included). When used, it also prevents removal of the HDD while the device is in use.

Rack-Mount Notch

Secures the Cloud Key Gen2 Plus into the docking bay of the optional Rackmount Accessory, model CKG2-RM (sold separately). The Rackmount Accessory allows you to install the Cloud Key Gen2 Plus in a standard 19" rack.

	Note: The Rackmount Accessory is completely optional and not required for the Cloud Key Gen2 Plus to function.

13-Pin Connector

Connects the Cloud Key Gen2 Plus to the optional Rackmount Accessory, model CKG2-RM (sold separately). The CKG2-RM has a docking bay for the Cloud Key Gen2 Plus and allows you to install it in a standard 19" rack.

	Note: Out of the box, the 13-Pin Connector is covered with a black sticker to protect it from dust and dirt. Only remove the sticker if using the Cloud Key Gen2 Plus with the optional Rackmount Accessory.

HDD Latch

Releases the HDD tray from the drive bay.Releases the HDD tray from the drive bay.

	WARNING: Do not operate the HDD Latch while the Cloud Key Gen2 Plus is in use or powered on.

Hardware Installation

Powering the Cloud Key Gen2 Plus

Use an 802.3af-compliant switch, such as a UniFi PoE Switch, a USB power source, or 48V PoE adapter (not included).

UniFi Switch

USB Power Source

Connect a USB cable (not included) from the Cloud Key Gen 2 Plus directly to a USB power source: Quick Charge 2.0 or Quick Charge 3.0 compliance is required.

Optional Rackmount Accessory

When connecting the Cloud Key Gen2 Plus to the Rackmount Accessory, the width of the Docking Bay must be adjusted to accommodate the dimensions. To adjust the Docking Bay:

Insert the Cloud Key Gen2 Plus into the docking bay once the following three conditions are met:
1. The 13-pin connector is face up
2. The LCD screen is face forward
3. There is no Ethernet cable connected to the Ethernet Port on the Cloud Key Gen2 Plus

	Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key Gen2 Plus and the Rackmount Accessory simultaneously.

Pre-installed Applications

The UniFi Network Application and UniFi Protect Applications come pre-installed on the Cloud Key Gen2 Plus.

	Note: You can run the UniFi Network Application or UniFi Protect Application individually, or you can run both applications simultaneously.

HDD Replacement

	Note: The Cloud Key G2 Plus only supports hard drives that can operate on 5V power. Hard drives that require additional power are not supported.

The Cloud Key Gen2 Plus comes pre-installed with a 1TB SATA HDD. If you want to replace it, you must use a 2.5" SATA HDD and follow these instructions:

Back up your UniFi OS Console configurations. UniFi OS Console configurations are stored on the hard drive and will be reset when a new hard drive is inserted.
Power off the Cloud Key Gen 2 Plus to prevent any application disruption.

	WARNING: Do not release or operate the HDD Latch while the Cloud Key Gen2 Plus is in use or powered on.

Specifications

UCK-G2-PLUS
Dimensions	131.16 x 27.10 x 134.20 mm (5.16 x 1.07 x 5.28")
Weight	582 g (1.28 lb)
Enclosure	Anodized Aluminum
Management Interface	UniFi Management Portal; UniFi Network; UniFi Protect
Hard Drive Capacity	1 TB 2.5" SATA HDD (user-upgradeable*)
Device Capacity
UniFi Protect Mode	UniFi Network + Protect
Up to 20 UniFi Cameras	Up to 15 UniFi Cameras and 50 UniFi Devices
eMMC Memory	32 GB
Networking Interface	(1) 10/100/1000 Ethernet Port
Buttons	(1) Power (1) Reset
LEDs	(1) Power, White/Blue
Power Method	Standard 802.3af PoE; Quick Charge 2.0/3.0 power adapter (9VDC, 2A)
Supported Voltage Range	Standard 802.3af PoE or 9VDC, 2A
Max. Power Consumption	12.95W (PoE) USB-C Power
Operating Temperature	0 to 35° C (32 to 104° F)
Operating Humidity	20 to 80% Noncondensing
Certifications	CE, FCC, IC

^* Only hard drives that can operate on 5V power are supported.

UniFi® Cloud Key Gen2 Plus

Model: UCK-G2-PLUS